Comforted Companions ®
Veterinary Care
Compassionate & Customized Home Euthanasia
Dr. Alexis has received
Best Veterinarian
Nominations for
2020, 2021, 2022,
2023, 2024 & 2025
Comforted Companions is
Woman Owned
and a Non-corporate,
Long Island Grown Business.
ALL communication and steps
are directly through Dr. Alexis.
Call today to chat with the veterinarian
coming to your home.
SEE DR. ALEXIS' GOOGLE BUSINESS PAGE
TO READ HER MANY REVIEWS AND
TO LEARN WHY COMFORTED COMPANIONS
IS THE BEST OPTION FOR
HOME EUTHANASIA ON LONG ISLAND
(516) 402-4100
(No Texting Policy
due to driving)
Serving Nassau and Suffolk Counties
Always chat directly with Dr. Alexis
VM updated daily with
most current availability.
*CLOSED THURSDAYS*
(Additional closure dates
and phone availability will vary)
Always book directly with
Long Island's FIRST & ONLY
Certified Hospice Veterinarian
DR. ALEXIS TISCHLER DVM, CHPV
Please Note:
DUE TO THE VETERINARY HOSPICE CONFERENCE
DR. ALEXIS WILL BE UNAVAILABLE AND THE OFFICE WILL BE CLOSED UNTIL TUESDAY 10/1.
Please Note: Dr. Alexis practices compassionately and authentically as Long Island's Only Veterinarian with formal training in End-of-Life Veterinary Care (CHPV/CAETA). Due to the fact that she does operate completely alone and spends many hours driving, contacting her by phone is the best way to reach her and to have some of your biggest concerns addressed. Availability is always provided within the voicemail, but please note that due to unpredictable phone call volumes, availability is also based on the timing and location of previous scheduled appointments throughout Nassau and Suffolk Counties.
Dr. Alexis will contact you as soon as possible and will always offer honest guidance, caring support as well as her next available appointment for your area.
She is honored to be the Small, Personal, Local and Only Certified option for Long Island
Home Euthanasia Services.
Honored to be Long Island's FIRST & ONLY Home Euthanasia Service with care by a Certified End-of-Life Care Veterinarian (DVM, CHPV) - A Caring Veterinarian with Full Training
in Home Euthanasia and End-of-Life Veterinary Care.
Trust the heart of a local, non-corporate/non-chain small business
& the caring hands of an expert & a veterinarian with advanced training in hospice care/at home euthanasia methods and techniques to best care for your family
and your beloved pet during his/her most delicate moment.
*** EUTHANASIA IS THE MOST IMPORTANT PROCESS
YOU AND YOUR BELOVED PET WILL EXPERIENCE TOGETHER... ***
Read our informative website and many heartfelt reviews at the bottom of this page to learn why
a Certified Hospice Vet like Dr. Alexis and Comforted Companions is the best option for your family.
Dr. Alexis Tischler DVM, CHPV
Long Island's First & Only Certified Hospice Veterinarian (CHPV),
a Caring Professional with Full Training in End of Life Veterinary Care
Dr. Alexis Tischler was born and raised in Massapequa, Long Island, NY.
She attended Cornell University in Ithaca, N.Y. where she obtained a Bachelor’s degree in Animal Science and
Master’s degree in Teaching with a dual certification in both Biology and Agriculture.
She then attended Colorado State University in pursuit of her lifelong dream of becoming a veterinarian. While attending CSU, she served as a manager and volunteer for their Pet Hospice Program from 2013-2016 & has known since her early years of veterinary school that her true calling was to work in end-of-life veterinary care. She has always found herself the most fulfilled by being able to help owners during the most delicate time of their beloved pet’s life. She has a true passion for comforting owners through this difficult process and guiding families on deciding "when"
as much as she is honored to peacefully assist her clients' beloved pets.
She will discuss your pet's current condition and fully discuss where the condition may progress to next.
Owners find chatting with Dr. Alexis to be informative, reflective and comforting.
UNIQUE AND ADVANCED TRAINING THAT MAKES A BIG DIFFERENCE FOR YOUR FAMILY
After graduating, Dr. Alexis became one of currently only ~300 veterinarians in the World who are fully trained and certified in animal hospice and palliative care by the International Association of Animal Hospice and Palliative Care (IAAHPC) & she is also certified by the Companion Animal Euthanasia Training Academy (CAETA) where she acquired very specific skills in humane home euthanasia techniques. These certifications are 1.5 years of advanced veterinary training specific to geriatric conditions, pain management as well as peaceful techniques for euthanasia within a home setting.
She is currently the only Veterinarian on Long Island with these unique credentials and a special interest/certification (CHPV) in Animal Hospice and Palliative Care/Home Euthanasia.
(As recognized on https://www.pethospiceproviders.com)
She worked in Colorado for two years following graduation and she has compassionately assisted over 4,000 beloved pets with gentle and peaceful home euthanasia. While in Colorado, she worked for the very first Home Euthanasia company,
which pioneered this very delicate line of work.
When it comes to compassionate home euthanasia, Dr. Alexis is truly an expert in her field and offers Long Island families the most comprehensive option for End -of-Life Veterinary Care.
Dr. Alexis firmly believes that the key to an animal's quality of life is supportive client communication.
She prides herself on being available for her clients and all communication is directly with her. She does not have a receptionist and does not utilize call center operators as she wants to be able to address your important questions and biggest concerns from the very start. This helps to make this delicate process as comforting as possible for everyone involved. She chooses quality care over a quantity of appointments and your family and beloved pet will always feel like her top priority.
She works individually and due to her extensive background and skill set in certified end-of-life veterinary care,
she does not require the assistance of a technician or assistant, which means a warmer and more personal
approach to your beloved pet's final moments and less stimulation/anxiety for your pet as well.
After working for larger, corporate companies, Dr. Alexis is so honored to be back home in New York where she can practice authentically, compassionately and in a more personalized fashion. She is hoping to make Long Island as pet friendly as she found Colorado to be, starting with bringing Certified Animal Hospice and Palliative Care home to Long Island. Pets are certainly family and providing compassionate End-of-Life Veterinary Care right in the comfort of home is one of the best gifts we can give to our cherished companions after their loyal journey by our sides.
In her spare time, Dr. Alexis makes the most of her New York lifestyle by putting some time aside for cooking and shopping. She currently lives in Farmingdale with her mini zoo which includes her senior and special needs dogs (Letty, FroYo, and Moira Rose), two cats (Simba and Chubbs), and her playful chinchilla (Olive).
She is passionate about this delicate line of work and believes that it is not to be taken lightly.
Dr. Alexis' goal is to build awareness of the importance of the IAAHPC Certification and CHPV credentials when a family is seeking the most peaceful and comprehensive End-of-Life Veterinary Care for their beloved pet as well as support for the entire family including children and other pets. CHPV Veterinarians are the AVMA preferred End-of-Life Veterinary Care providers as these veterinarians have the mastery skill set to provide peaceful home euthanasia when operating alone in the field.
(See https://www.avma.org/resources-tools/avma-policies/veterinary-end-life-care)
**Dr. Alexis discusses this important certification often because she believes families deserve the right to know
the exact care they will be receiving for their delicate pet, especially in a home setting.**
In December 2021, Dr. Alexis became a proud member of the INDEPENDENT VETERINARY PRACTITIONERS ASSOCIATION (IVPA).
This association's mission aligns with Dr. Alexis' mindset in terms of more personalized
(and less commercialized!!) care for your beloved pets. Care should be based on each patient
and Dr. Alexis customizes her sedation protocol for each patient's current status
and she carries out each process with the highest level of respect and compassion.
**The Veterinary Industry has changed over time with a growing trend towards corporate consolidation.
Dr. Alexis and the IVPA firmly believe that small and local veterinary practices
"are where the most passionate voices in animal medicine continue to be heard" - IVPA website.**
Dr. Alexis and the IVPA believe that (as with all industries with larger and corporate options) that veterinary families and clients should have the option to receive compassionate and comprehensive medical care for their pets,
but strong communication and genuine support for the family as well.
Only small and independent Home Euthanasia Services can provide solid and long lasting care
based on the mutual goals of open communication and the pet as the top priority.
Dr. Alexis firmly believes in quality veterinary care over a rushed, quantity of appointments.
She truly cares about you and your pet.
She is very thankful and honored to now be able to serve New York pets & their loving families across
Nassau County and Suffolk County, all the way out to the East End.
TO LEARN MORE ABOUT DR. ALEXIS AND THE COMPASSIONATE AND KNOWLEDGEABLE CARE SHE PROVIDES, PLEASE SEE HER REVIEWS ON GOOGLE AND FACEBOOK OR CALL TO CHAT WITH HER DIRECTLY. 516-402-4100.
Dr. Alexis is extremely grateful for her heartfelt Google Reviews. If your family would appreciate client references and the opportunity to chat directly with one of Dr. Alexis' client families, please mention this to Dr. Alexis during your initial phone consult. She will be happy to offer you personal client references.
Why Comforted Companions
is the best option for
Long Island pet families...
Comforted Companions Veterinary Care strives to provide the most compassionate, comprehensive and professional at-home, end-of-life veterinary services to all Long Island families.
We are your small, local, private, personalized and
most importantly, the only IAAHPC Certified
Veterinary Hospice/Home Euthanasia option in the Long Island area.
Deciding which service to choose for your beloved pet can be overwhelming.
Dr. Alexis has made her website very informative and transparent for families researching home euthanasia in the Long Island area.
Her Google Reviews speak volumes all on their own and she encourages your family to read these to learn what actual clients are saying
about their compassionate experience.
In addition to the following paragraphs,
please read the bulleted points below
which list standards of care
which are completely unique to Comforted Companions.
Dr. Alexis truly enjoys making this entire process
easier for your family and most importantly, your pet. Based on feedback from her many clients, she believes that one phone call with her will make your decision to use her service an easy one during this entire process.
While there are various options for companies which provide non-certified hospice/euthanasia services, we believe in Certified Veterinary Hospice/Euthanasia Care and will always remain true to our belief in compassionate, quality care over quantity of appointments.
Our commitment to you and your pet is to utilize the most gentle and peaceful up-to-date methods, including FULL sedation, not simply a mild sedative.
(Dr. Alexis follows strict guidelines for home euthanasia)
Our appointments will never feel like a business transaction.
You will never have to enter your Zip Code on our website as we are a one-of-a-kind local service and
we treat your pet like family and the one-of-a-kind companion that he/she is...
We do not follow a one-fits-all-approach and
each appointment is customized
for your pet's current health status and your family's wishes
for aftercare and keepsake items.
**Customizing and modifying each appointment and sedation/anesthesia protocol for each individual patient's needs is so important for the overall experience and to allow for the most peaceful transition possible.**
We proudly serve all of Long Island from the Nassau/Queens border,
all the way to the East End.
Dr. Alexis is pleased to address any and all questions you may have concerning your pets well-being. With Comforted Companions you will never feel rushed or pressured to make a decision that you are not comfortable with & should you decide that you are not quite ready to say goodbye just yet, Dr. Alexis can help you decide on the time that would be more appropriate based on your pet/s current health status.
Each service offered by Comforted Companions Veterinary Care
is provided with the following unique standards of care:
-
Compassionate and customized care by the Only Certified Hospice Veterinarian (CHPV) on Long Island. There are currently only 215 CHPV Vets in the World. These Vets are the only veterinarians fully trained in End-of-Life Veterinary Care, euthanasia within a home setting and geriatric care. See our solo Long Island listing at https://www.pethospiceproviders.com/directory
-
Currently the only AVMA preferred End-of-Life Veterinary Care service on Long Island. https://www.avma.org/resources-tools/avma-policies/veterinary-end-life-care
-
Dr. Alexis has been nominated as of September 2020 for Best Veterinarian on Long Island in the Bethpage Best of Long Island 2021 Contest
-
Compassionate, step-wise, Fear Free approach appointments which are roughly 1 - 1.5 hours at the home
-
We offer fair and competitive pricing compared to Corporate/Nationwide/Non-Certified Options to help reduce family stress during an already difficult time...
-
Always communicate directly with Dr. Alexis from first contact through final appointment. Dr. Alexis always provides FREE phone consults in order to allow you to get to know her prior to her arrival to your home
-
Expertise in palliative & hospice care backed by an internationally recognized certification and experience with compassionately assisting over 2,000 families with peaceful End-of-Life Veterinary Care
-
A unique, small, local, non-corporate/non-nationwide, privately owned Long Island grown business
-
Complementary comfort gift & Dr. Alexis' self-authored Pet Loss Support Booklet for each family
-
Multiple paw print and fur clipping keep sake options
-
Handouts and resources provided for families regarding children and pet loss and addressing other pets in the home
-
Flexible days/hours
-
Social Media memorial posts to honor each pet individually
-
Partnership with a local pet loss support specialist to ensure families receive the most complete care and assistance, even after the passing of a beloved pet. (Please see Grief Support tab for more details)
-
Partnership with a Certified Private Crematory (Pet Meadow), which treats your pet with the same high standard of respect and dignity as Dr. Alexis - Dr. Alexis is also honored to offer home delivery of your pet's ashes for the most personalized care possible.
-
A donation in your pet's honor to the Colorado State University Pet Hospice Program
SEE OUR NUMEROUS FACEBOOK AND GOOGLE REVIEWS FOR DETAILED AND HEARTFELT CLIENT TESTIMONIALS.
Comforted Companions Veterinary Care offers a number of appointment options that will allow you to make the right decision for you and your family all of which are outlined in the Our Services section.
Please note that Dr. Alexis is limited to only
Home Euthanasia appointments at this time.
*****Appointments do require contact with your regular veterinarian
or a direct veterinarian referral.*****
Services Offered
**Please note that Dr. Alexis is limited to only Home Euthanasia appointments at this time.**
Our prices vary for each appointment based on home location, day/time, and type of appointment,
as well as other variables. (See details below) CLOSED THURSDAYS - Other closure dates will vary.
*On average, each appointment is ~3 hours of Dr. Alexis' time and certified expertise and care*
Please contact us to get an individualized quote based on your specific needs.
INITIAL 15 MINUTE PHONE CONSULTS AND ARE ALWAYS FREE.
Dr. Alexis never charges for phone calls.
She believes that your comfort and confidence in her guidance is absolutely priceless.
*Due to the nature of her mobile practice, Dr. Alexis is unable to perform diagnostics and will always recommend that you continue working with your pet’s primary care veterinarian in the event that you are seeking further answers or more advanced diagnostic testing and treatment.
*Please note that Dr. Alexis reserves the right to decline any pet euthanasia.*
While uncommon, Dr. Alexis wants to make sure that the right decision is being made for the entire family, including your pet. Discussing your pet’s health status and quality of life
with Dr. Alexis will help her to best guide your decision
*****Appointments do require contact with your regular veterinarian
or a direct veterinarian referral.*****
Dr. Alexis is a solo practitioner. She is unfortunately unable to assist with aggressive & feral cases. These cases are best addressed under the supervision of a full veterinary team in a clinical setting. This is to ensure the proper level of safety & care for your pet and your family.
Quality of Life Assesment
* By Teleadvice only * 9AM - 4PM - $350
CURRENTLY UNAVAILABLE FOR NEW QOL CLIENTS & PATIENTS
The most common question asked in regard to pet euthanasia is:
“How will I know when it's time?”
The quality of life assessment is best for families who understand that their pet’s condition is declining and who would appreciate assistance deciding "when" the time to say goodbye is most appropriate. This supportive appointment is approximately one hour and conducted via telemedicine and includes supportive information as well as a list of symptoms to watch for that might suggest a decline in your pet's condition. This appointment will include a packet of helpful resources, which will be emailed to you for review with your entire family.
Hospice & Palliative Care Evaluation
9AM-4PM (please book 24hrs in advance) - Starting at $600 (rechecks starting at $300)
CURRENTLY UNAVAILABLE FOR NEW HOSPICE PATIENTS AT THIS TIME
A hospice evaluation includes a quality of life assessment as well as the development of a hospice care plan for your pet which will likely include pain management, symptomatic control through medications and fluids, environmental modifications, and diet changes as needed with the goal of making your pet’s remaining time as comfortable as possible.
While animal hospice and palliative care is fully supported, it must be recognized that not all animals are hospice candidates & you'll be receiving our professional opinion on what the best medical & ethical course of action is for your companion animal. The hospice evaluation appointment runs anywhere from an hour to two hours.
Compassionate In-home Euthanasia
with Long Island's Only Certified Hospice Veterinarian (CHPV)
9AM - 730PM - Starting at $500 (see below for cremation costs & any additional fees)
Every in home pet euthanasia appointment starts with a discussion about your pet, their condition, and your wishes for their care to make sure everyone in your family is on the same page. The euthanasia process will be explained in full detail, this allows you to feel prepared & better able to focus on your pet. Questions or concerns are welcomed at any point throughout the appointment & families are given as much time as they need with their pet before, during, and after.
*Please note: Euthanasia appointments are typically one hour. This is to ensure that Dr. Alexis is able to help as many families as possible who require her services, especially in emergencies. In the event a family is in need of extra time or requests a quality of life discussion prior to a euthanasia, the additional cost for veterinary consultation time will be billed hourly. (See below)
Post-Passing Care Transport & Respectful Cremation Options
Pick-up & Transport fee Starting at $250
(see below for cremation costs & any additional fees)
In the event your pet passes away on their own, Comforted Companions Veterinary Care is available to come to your home to help make final arrangements and transport your pet to the crematory for body care.
Private Cremation: includes transportation, includes a Standard Cherrywood chest urn
(or Photo urn - additional $25-choice of 3 colors) & engraved nameplate included.
Dr. Alexis offers compassionate care, even well after every appointment.
She operates completely alone. She understands that receiving your beloved pet's ashes back is extremely important to your family's healing process. Being she does operate completely alone, the quickest way for Dr. Alexis to returned ashes to families is via a pick-up at your regular veterinarian's office within 2-3 weeks.
She very much appreciates your understanding of this policy.
0-3lbs $400 - 4-49lbs $425 - 50-99lbs $450 - 100-149lbs $475 - 150+lbs $525
***We are very proud to offer ONLY PRIVATE cremation (vs. Individual or Separate).***
Dr. Alexis has been a part of this delicate area of veterinary medicine for some time and is very familiar with the cremation process and local options that are available. She is happy to answer questions regarding the important details of cremation and to help guide you to the facilities she trusts most.
A viewing is possible through our crematory, Pet Meadow for an additional fee.
(paid directly to the crematory) Availability is based on Pet Meadow's Schedule.
Communal Cremation: includes transportation & cremation only
Ashes are scattered within a reserved area on the crematory property rather than returned, but owners are welcome to visit during normal crematory property hours.
0-3lbs $225 - 4-49lbs $250 - 50-99lbs $275 - 100-149lbs $300 - 150+lbs $350
Dr, Alexis will provide all pet aftercare options, memorial ideas - including a Shadow Box, Long Island Beach Themed Paw Print (also holds a photo), fur clippings, and pet loss support information.
Memorial paw print options are available for both private & communal options
Ink $25 - Small Pawprint $25 - Large Pawprint $45
(Dr. Alexis will have samples of urns and paw prints shown below on hand.)
Dr. Alexis also has a close relationship with Bideawee Pet Memorial Parks for families interested in local, pet burial at a respected Pet Cemetery.
Dr. Alexis has proudly been a speaker at their Pet Memorial Day
(2020 Virtual Version available on the Bideawee Website.)
For families with burial plots at Bideawee, Dr. Alexis will help make initial arrangements
and respectfully transport your pet to their facility
for a $100 fee for same day drop off or a $150 for next day drop off.
Scheduling & Additional Fees
We are honored to help you during your time of need.
We are the only service on Long Island offering Home Euthanasia
by a Certified End-of-Life Care/Hospice Vet (DVM, CHPV), fully trained to work
with terminally ill patients during the most delicate moment of their journey.
AS LISTED ABOVE IN OUR SERVICES SECTION, OUR HOME EUTHANASIA APPOINTMENTS START AT $500
Plus any applicable additional fees listed below.
*****Appointments do require contact with your regular veterinarian or a direct veterinarian referral.*****
Please note that all appointments are scheduled on a first come first serve basis. Therefore it is recommended that you contact us prior to your desired appointment day and time to inquire about availability for the week. (Closed on Thursdays) Dr. Alexis does her absolute best to accommodate as many families as possible. Dr. Alexis' voicemail will state her next available appointment and any closure dates. Please note that any availability is based on the timing and location of previously scheduled appointments and in the event of unexpectedly high phone call volumes, any current availability stated in Dr. Alexis' voicemail may be subject to change, but she will always offer your family the next available appointment for your specific location.
** Dr. Alexis is a sole practitioner. She strives to provide a personal, unique and caring experience to all families in need of her services. Out of respect and fairness to all families within the community, Dr. Alexis is unable to temporarily hold appointments and/or book multiple appointment time slots for each individual family. She understands that this is an incredibly difficult decision for you and your family to make. If you are in need of additional guidance and assistance, Dr. Alexis recommends her Quality of Life Discussion Consult via phone to help comfort you and guide you.
Please note that appointments are weather permitting and while Dr. Alexis will do her best to keep every appointment, there are rare occasions when appointments may need to be rescheduled due to inclement weather.
Due to the delicate timing of this type of appointment and in order to be able to assist families with more critical situations, Dr. Alexis does not book out more than one week in advance.
In addition to the starting prices listed above,
the following additional fees will apply
based on day, time & location.
Scheduling & Availability : Dr. Alexis is a solo practitioner and appointments are required as she does operate completely alone. While this does mean the most comprehensive and personalized care for your family, her schedule does vary from week to week based on phone call volume. This is unfortunately unpredictable, but Dr. Alexis does her absolute best to accommodate as many families as possible. Dr. Alexis encourages families to call her for important and comforting guidance as a phone consult is required for booking. If she misses your call while assisting another family, please leave a voicemail. Due to the high demand for Dr. Alexis specifically and her high standard of care, same day home euthanasia appointments are often extremely difficult to accommodate due to the timing and location of previously scheduled appointments. Dr. Alexis' voicemail will always state her current availability which is also updated in the event of any possible cancellations and additional openings. Contacting Dr. Alexis by phone call/voicemail is the best way to reach her during your time of need.
Distance/Travel time and Extended hours fees: Dr. Alexis is a solo practitioner and peak traffic conditions significantly extend travel time as well as daily work shift hours. Sundays, Saturdays and weekday late afternoon/evening appointments are subject to additional travel time costs which Dr. Alexis will include this estimate range in full transparency during your informative and supportive phone consult. Same day home euthanasia appointments are often extremely difficult to accommodate due to the timing and location of previously scheduled appointments. Dr. Alexis' voicemail will always state her current availability.
PLEASE NOTE that Dr. Alexis is unavailable for after hours emergencies and unavailable by phone from 5PM - 9AM. In the event of an emergency, she highly recommends the following clinics:
- VCA Westbury & Emergency Center of Westbury - 516-420-0000. 24/7 Care.
- Atlantic Coast Veterinary Specialists - Bohemia - 631-285-7780. 24/7 Care.
- VEG - Veterinary Emergency Group - Locations in Carle Place (516) 693-8859 and Commack (631) 462-6044
- East End Veterinary Center - Riverhead - (631) 369-4513. 24/7 Care.
Service Areas:
Dr. Alexis is honored to service Nassau and Suffolk Counties. She is unfortunately unable to service the Five Boroughs.
*Please note that Dr. Alexis Services all of Nassau and Suffolk Counties with the exception of Fire Island and Shelter Island.
Medium & Larger Breed Dogs: There will be an additional fee for medium and large breed dogs based on the weight for medication dosing. This will be discussed during your initial call with Dr. Alexis so that an accurate quote can be provided.
Additional Time: Each appointment with Dr. Alexis is typically one hour. In the event a family is in need of any additional doctor discussion/consultation time throughout the regularly scheduled appointment the additional time is billed at an hourly rate of $100/hour.
IMPORTANT - Cancellation Policy:
Dr. Alexis understands that booking this type of appointment can be extremely difficult and certainly hard to predict. However, her time is extremely limited as a solo mobile Hospice Veterinarian. She understands that your pet’s health may change prior to your scheduled appointment. If you feel that you must cancel your appointment with Dr. Alexis, she asks that you please kindly give her 24 hours’ notice, especially for other families in need.
24 hours Notice 6 Hours or less notice 2 Hours or less notice No fee $150 fee Full cost of the Vet Visit
(No cremation costs to be charged)
Any cancellation shorter than a 24 hour period will severely limit Dr. Alexis’ ability to help another family that may have also needed help during your appointment time. If the reason for your cancellation is surrounding an unexpected passing of your pet prior to Dr. Alexis’ arrival, please know that Dr. Alexis DOES offer respectful aftercare and can transport your pet for Private or Communal cremation at our partnering crematory, Pet Meadow (Please see services section for details).
Please note that any last-minute cancellation within 2 hours of the appointment arrival time will incur the full cost of the medical portion of the appointment (Dr. Alexis’ fees only, no cremation costs) as paperwork, medications and the vehicle have been properly prepared for the appointment by this time. If Dr. Alexis has reserved a specific 3-5 hour window for your family, it means that she has fully prepared for your appointment (records, medications, vehicle, etc.) and rearranging such a delicate schedule can be extremely challenging. If a family cancels an appointment after Dr. Alexis' arrival to their home, the full medical fee will be charged.
Any cancellation within 6 hours of the appointment arrival time will incur a $150 cancel fee because late cancellations prevent us from providing care to another family in need. Please understand as of April 2021 and after certain circumstances and the fact that Dr. Alexis does operate alone, it is clear that this cancellation policy is necessary for Dr. Alexis to be able to continue to provide compassionate and reliable care to all families in need.
Cancellations must be done via telephone call to Dr. Alexis at 516-402-4100. Credit card information is required for booking, but your card will not be charged until Dr. Alexis’ arrival to your home. In the event a cancellation falls under one of the policy guidelines listed above, the credit card will then be charged the full medical cost (appointments cancelled 2 hours or less) or the $150 fee for appointments cancelled in 6 hours or less. Dr. Alexis and other Comforted Companions Clients appreciate your understanding, attention, and compliance with this cancellation policy.
Payment:
Payment is made at the start of the appointment following paperwork
and the family's decision for respectful aftercare. It is best to do payment first
so the remainder of the appointment can focus and you and your beloved pet.
Cash or check are preferred (made out to Comforted Companions),
but we do accept all major credit cards.
Holidays: Appointments on the following holidays (when available) incur an additional $200 fee: New Years Eve (after 3PM), New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve (after 3PM) & Christmas Day.
Please contact us for your individualized quote & Dr. Alexis can walk you through the appointment in full detail as well as answer any questions and address any of your concerns. CALL TODAY AND HEAR THE DIFFERENCE.